Our repairs service is delivered by a multi-skilled in-house team. Services include:
- Responsive repairs
- Out of hours emergency repairs
- Call handling and 24-hour emergency response line
Repair calls are taken by our service centre which specialises in the collection of customer profiling data that is vital to any organisation wanting to better understand its clients' needs.
Our service centre employs 360 degree monitoring linked to customer feedback to ensure the best in call quality and the highest rates of first call resolution.
Read more about our responsive repairs in the useful links.